Delivery Options
Quick UK Delivery FAQ's:
For information about returns and exchanges visit our Returns pages Here.
If you are based in the EU please read the Shipping update below.
United Kingdom
Order before 1pm Monday-Thursday to receive a 1-2 working day delivery service.
Orders placed before 1pm on a Friday will be delivered on Monday.
Please note that our standard Free Delivery Service can take 1-2 days from the date of dispatch and it may take longer for remote areas, islands and during exceptionally busy periods or extended bank holidays (e.g. Christmas and Easter).
For UK orders dispatched with DPD, once your parcel has left our warehouse you will receive an email with full tracking details and on the day of delivery you will receive a second email, and text message if you supplied a mobile number when placing your order, with a one-hour delivery window and more information on how to track your delivery. If you are not going to be in you will be able to change the delivery date, ask to collect your parcel from your nearest Pickup Shop, nominate a neighbour to receive your parcel for you or arrange to have your order delivered to a safe place at your address - all from this email or text message.
Orders to Guernsey, Jersey, Scottish Highlands and Islands will be shipped on a Royal Mail Tracked 48 hour service.
We are sorry but we do not currently ship to BFPO addresses.
European Shipments
If you are placing an order to one of the following countries, will will require your tax identification number:
European Shipping Charges
European orders are dispatched with DPD, when your order leaves our warehouse you will receive an email advising you of tracking information and an estimated delivery date.
European Duties and Taxes
Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden.
USA & Canada
Delivery to the United States of America and Canada.
Delivery typically takes 2 - 5 days from the date of dispatch.
Orders shipped in to the USA and Canada are usually shipped with DHL Express, full tracking details will be emailed once your order has left our warehouse.
Any customs or local duty charges are the responsibility of the receiving customer and your local customs office may contact you before DHL can deliver your order.
Rest of world
Delivery to all other countries, including Australia and New Zealand
Orders which are classified as 'rest of world' are shipped using DHL Express, full tracking details will be emailed once your order has left our warehouse.
Any customs or local duty charges are the responsibility of the receiving customer and your local customs office may contact you before DHL can deliver your order.